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You would like to order something, have questions about a product or are looking for direct contact with the eSportsFactory support team? Here you will find all the contact details to address your concerns directly to our suppport team. A trained service team is always ready to answer your request as quickly and diligently as possible.

Please note: In order to be able to process your request as quickly as possible, please inform us of your customer or order number with each correspondence and describe your request in as much detail as possible. If you have questions about your order, processing without a customer or order number is unfortunately not possible.

Important note: The availability of our services are Monday to Friday from 9:00 am to 5:00 pm and if there is no direct answer, various alternative contact options are available. You can also contact us on Facebook, Twitter or Instagram. In addition, we can be reached in the classic way using the contact form below. (The form will send us an e-mail).
  • address

    eSportsFactory GbR, Rinderfelderstraße 17 , 97270 Kist, Germany
  • eMail