The Basic Gaming Apparel Line contains following designs: Jersey short sleeve, Hoodie, Jacket, Mousepad, Flag
Within the price is included a team store setup & an individual promotion Ad.
Colour variation: Choose one or all apparel designs for a small upcharge to get it designed with a different colour pattern for a wider assortment of your own apparel designs.
Once the design has been ordered, we will contact you via Email for all required and necessary files. Team and sponsor Logos are only accepted as vector files as well as in PNG in transparent.
Within your sent Email for all files you can add your ideas and wishes for the designs or over our twitter!
Order processing takes about 3-5 business days.
Copyrights © 2018 eSportsFactory GbrR. All Rights Reserved*
*Designed and produced by esportsfactorygg.com
eSportsFactory stands behind the products we sell. We recognize that although our products have high consumer satisfaction, there is no one product that works for everyone. Unfortunately, we can’t take back open consumable products simply because could have been tampered with after opening.
Requirements for a Refund:
Item(s) must be unopened and in its original condition (Tubs, Hardware , etc. must be sealed and apparel must be unused);
Item(s) must be returned in all original packaging and with accessories and paperwork
Item(s) must be returned using an insured and traceable shipping method
The product(s) must have been purchased directly from: eSportsFactorygg.com, eSports-Factory.de
Returns must be postmarked on or before the 14th day following the date of receipt (i.e., if the receipt has a date of December 1, 2018, the return must be postmarked by December 15, 2018)
*Shipping and handling costs are not eligible for refunds*
If you choose to return your order without consulting a representative and it does not meet all of our requirements, a refund will not be issued and you will be notified via email with any and all options available to you on how to proceed.
Note: We do NOT offer refunds or exchanges on any products purchased during a sale or special promotion. This includes but is not limited to discount codes greater than 5% or Free Shipping promotions